Help & FAQs

Help & FAQs

Important Dates:

Fall Program
  • All Fall website orders due by Oct. 15th
Holiday Program
  • Last day to order Holiday supplies: Oct. 15th
  • All Holiday brochure orders due by Nov. 15th
  • All Holiday website orders due by Dec. 15th
  • Orders by Dec. 1st will ship in time for Christmas
Spring Program
  • Spring supplies for the Basic Plan available Dec. 1st thru March 1st
  • All Spring brochure orders due by April 1st
  • All Spring website orders due by May 15th

Do I have to be part of a non-profit organization to fundraise?

  • No, we allow individuals and groups to sell without being associated to a non-profit group, however, we are required to file a 1099 with the IRS for the 50%* that we send you at the close of your website. For this reason, if you are not tax-exempt, we will need either a business tax-id number or your personal Social Security number to fundraise with us.

When will my order ship?

  • Spring Bulb Shipping Schedule:  Orders begin shipping April 1st. We start shipping to the warmer states first, as they can plant sooner than the colder states. We will do our best to ship orders as fast as possible. Once your order ships, you will receive an email with tracking, however, many times these automated emails go directly to junk boxes.
  • Fall Bulb Shipping Schedule:  Orders begin shipping in Mid-September. We start shipping to the colder states first, as they need to plant sooner than the warmer states. We will do our best to ship orders as fast as possible. Once your order ships, you will receive an email with tracking, however, many times these automated emails go directly to junk boxes.
  • Holiday Bulb Shipping Schedule:  Our orders begin shipping Mid-November and are shipped in the order we receive them. All orders will ship in time for holiday gift giving if placed by December 1st. We only ship to one address per order if they are sending a gift.

What does hardy zone mean?

  • Hardy means they should return next year in the zones listed without having to do anything to them. While some items such as Gladiolus are indicated with higher hardiness zones (7-9), these items could also be planted in colder zones, but would need to be dug up in the fall and stored indoors for the winter. So, all Flower Power items will grow virtually anywhere in North America, but they will only return in the zones listed.

How do I keep pests (rodents and deer) from disturbing my bulbs and their blooms?

  • One of the best ways to keep pests away from digging up bulbs is to lay down chicken wire over the area you are planting the bulbs and cover it with soil. The holes on the chicken wire are big enough that the bulb can still emerge through. To keep pests away from eating blooms we recommend spraying the area with a repellent spray. This can be effective for up to 2 weeks even through rain. You can also use dried blood sprinkled in the soil and the area to keep pests away.

I see that most of your perennials are listed as plant starts or bare roots. What does that mean?

  • A bare root perennial is a part of the root that was harvested from a perennial in its dormant state. Plant starts are similar but will mostly likely already be showing green growth coming from the it’s root system. Both plant starts and bare roots should be planted in spring while they are still dormant or in the early phases of growth. It is very important to plant all our items as soon as possible after receiving them.

If I don’t get a chance to plant my bulbs in the appropriate season can I save them for the following year?

  • Flower bulbs are the most successful when they are plant during the same harvest season. It is not recommended that you attempt to store bulbs for the following year. If there is a reason that you cannot plant the bulbs in the same season, they should be chilled by placing them in the refrigerator or basement, or they should be planted as soon as possible depending on the variety of bulb and season. For example, if you purchase a fall planted bulb and the ground is already frozen, they should be placed in the refrigerator in a paper bag and then planted in the spring. For spring planted bulbs, if left unplanted, they should be planted as soon as possible in the summer season. Even though it may not bloom the same year, it may return the next year. However, our grow guarantee is not valid if not planted the same season you purchased them.

My tracking number shows my package was delivered but I never got it. What do I do?

  • Here at Flower Power, we do provide tracking information to your email address once an order ships to give you a better idea when the package will arrive. If the tracking number provided indicates an order was delivered with proof of delivery and the package is missing, you will need to contact the carrier that delivered your package to file a claim. Please have your tracking number available when contacting the carrier. If the tracking information provided indicates your order is undeliverable or lost in transit, please contact our customer service department. We will further investigate the situation for you and do our best to find a solution for you.